Privacy Policy – Sujata Computers Pvt Ltd

Effective Date: Nov 2025

Last Updated: Nov 2025

1. Introduction

Sujata Computers Pvt Ltd (“Company”, “we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with applicable laws, including the Digital Personal Data Protection Act, 2023 and TRAI’s Do Not Disturb (DND) guidelines.

2. Information We Collect

We may collect the following personal information when you interact with us:
– Name
– Contact details (phone number, email address)
– Company details (if applicable)
– Any other information you voluntarily provide through forms or communication channels.

3. Purpose of Collection

Your data is collected for:
– Responding to inquiries and providing requested services.
– Sending transactional and service-related communications.
– Providing updates, offers, and marketing communications (only if you opt-in).

4. Consent for Communication

By submitting your details, you consent to receive communications from Sujata Computers Pvt Ltd via email and phone for legitimate business purposes.
For marketing/promotional messages, we will seek explicit opt-in consent through a separate checkbox.

5. Compliance with DND Regulations

We respect your preferences under TRAI’s DND guidelines.
– Marketing communications will only be sent to users who have opted in.
– Transactional and service-related messages are exempt under TRAI rules.

6. Your Rights

Under the DPDP Act, you have the right to:
– Access, correct, or delete your personal data.
– Withdraw consent for marketing communications at any time.
– Request details of how your data is processed.

7. Opt-Out Mechanism

You can opt out by:
– Clicking the “unsubscribe” link in emails.
– Sending an email to paresh@sujatacomputers.com
– Replying “STOP” to SMS messages.

8. Data Retention & Security

We retain your data only as long as necessary for the stated purposes and comply with legal requirements.
We implement industry-standard security measures, including encryption and restricted access.

9. Sharing of Data

We do not sell or rent your personal data. Data may be shared with trusted service providers for operational purposes under strict confidentiality agreements.

10. Grievance Redressal

For any concerns, contact our Grievance Officer:
Email: privacy@sujatacomputers.com

Response Time: Within 30 days as per IT Rules.

11. Updates to Policy

We may update this Privacy Policy from time to time. Please review it periodically for changes.