Job Opening

Job Opening (Valid till 31st December 2020)
If you are not with Sujata, you're just another "employee"

Data Management Executive (DME)

Data Management Executive (DME)  (Positions – 1) 

Location: Karve Road, Pune 

Experience: Fresher. If experienced, it will be plus.

Description: DME will be maintaining all the important data, processes and workflows of the organization. If processes are not defined, DME will also define and create processes and flowcharts to define workflow and processes.

Responsibilities:  

  • Makes, Updates and Maintains database in Excel/GoogleSheets as per process and schedule

  • Keeps senior management informed by preparing Excel and Google Sheet reports

  • Upgrades hardware and software by assessing transaction processing

  • Maintains Excel/Google sheets database performance by troubleshooting problems

  • Secures database by developing policies, procedures, and controls

 Requirement: 

  • Diploma/Bachelors in any stream.

  • Good in Mathematics, Excel/Google Sheets, Computers Degree will be plus

  • Any experience in ERP will be plus

Job-type: Karve Road, PuneFull time 

Job-type: 20,000 - 30,000 / month 

 

 

 

Process Co-Ordinator

Job Position – Process Co-Ordinator

Eligibility: Min. Diploma / Graduate in any stream or Masters in any stream but with technical certification from reputed IT institutes.

Job description:

o   Email Handling.

o   Inter-department Co-ordination.

o   Contributing to the flow of the work in Sujata.

o   Following up on things to be done by team.

o   Following to get things done in time by team.

o   Identifying blockages, issue and escalating them.

Qualification:

o   Diploma or Graduate in any Stream

o   Knowledge of Excel

o   Good in Communication

Experience: Fresher / 1 or 2 Years Experienced

Residing: Not more than 40 minutes of distance from Nal stop, Karve Road

 

 

 

Technical Support Engineer- (L2) - FMS

Technical Support Engineer (L2) - FMS- (Positions – 2) 

Location: Chakan, Pune

Qualification: Engineering graduate / Diploma or professional qualification in Information Technology

Experience : Minimum 2 to 4 years of experience.

Hands on experience on various Technologies  – Servers, Networks, IT assets

Work experience in a medium scale Production Plant

The person must exhibit a service oriented mentality and attitude.

Good communication skills , including English and ability communicate fluently across all levels

 

Job Description: 

  • Support all the users in their day-to-day IT related activities in case of any issues and support problem solving for all the users.
  • Manage & troubleshoot VMware, Windows servers, Storage.
  • Manage and troubleshoot network devices. (Cisco Switches, Routers, Firewalls, access points etc.)
  • Installation of OS and maintenance of HP Desktops, Laptops and Workstations as required.
  • Troubleshoot and resolve software, hardware, Windows operating system and networking problems.
  • Schedule and monitor system backups & restore backup.
  • Responsible for IT Asset Management
  • Communication with Vendors for their support and related activities.
  • Manage VoIP Telephony system, Video Conferencing and other multimedia devices.
  • Support for Global IT infra activities / new projects.
  • Provides remote support to end user.
  • Support applications (CATIA, PLM, SQP AutoCAD, SAP etc.)
  • Manage User accounts using Active Directory.
  • Manage access rights for share drives.

 

 

 

 

 

 

Procurement Manager

Procurement Manager  (Positions – 1) 

Location: Karve Road, Pune 

Qualification: Bachelor’s degree in supply chain management, logistics, or business administration 

 

Responsibilities:  

  • Will be responsible for procurement of IT hardware including servers, desktops, laptops, networks and peripherals

  • Developing procurement strategies that are inventive and cost-effective

  • Sourcing and engaging reliable suppliers and vendors

  • Negotiating with suppliers and vendors to secure advantageous terms

  • Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility

  • Building and maintaining long-term relationships with vendors and suppliers

  • Approving purchase orders and organizing and confirming delivery of goods and services

  • Performing risk assessments on potential contracts and agreements

  • Controlling the procurement budget and promoting a culture of long-term saving on procurement costs

  • Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods

  • Preparing procurement reports

 

Requirement: 

  • Bachelor’s degree in supply chain management, logistics, or business administration

  • Proven experience managing supply chain operations

  • Experience using supply chain management software and tools like Tally and/or SAP

  • In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)

  • Management and leadership skills

  • Multi-tasking and time-management skills, with the ability to prioritize tasks

  • Highly organized and detail-oriented & Excellent analytical and problem-solving skills

 

 

 

 

Sales Co-ordinator

Sales Co-ordinator  (Positions – 1) 

Location: Karve Road, Pune 

Qualification: BSC/BA in Business Administration or Relevant field 

Experience Level: Minimum 1 year in sales

 

Responsibilities:  

  • Coordinate sales team by managing schedules, filing important documents and communicating relevant information

  • Ensure the adequacy of sales-related equipment or material

  • Respond to complaints from customers and give after-sales support when requested

  • Store and sort financial and non-financial data in electronic form and present reports

  • Handle the processing of all orders with accuracy and timeliness

  • Inform clients of unforeseen delays or problems

  • Monitor the team’s progress, identify shortcomings and propose improvements

  • Assist in the preparation and organising of promotional material or events

  • Ensure adherence to laws and policies

 

Requirement: 

  • Proven experience of minimum 1 year in sales; experience as a sales coordinator or in other administrative positions will be considered a plus

  • Good computer skills - MS Office

  • Good data entry skills is expected

  • Proficiency in Marathi, Hindi and English

  • Well-organized and responsible with an aptitude in problem-solving

  • Excellent verbal and written communication skills

  • A team player with high level of dedication

  • BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset

 

 

 

 

Customer Relationship Manager (CRM)

Customer Relationship Manager  (Positions – 1) 

Location: Karve Road, Pune 

Qualification: Bachelor’s degree in Administration or related field 

Experience Level: A minimum of 3 years’ experience

 

Responsibilities:  

  • Seeing that customer has received products, services and invoices/documents in time and satisfaction

  • Payment follow-ups

  • Building and maintaining profitable relationships with key customers

  • Overseeing the relationship with customers handled by your sales team

  • Resolving or escalating customer complaints quickly and efficiently

  • Keeping customers updated on the latest products in order to increase sales

  • Organizing Meeting with managers in the organization to plan strategically

  • Understanding key customer individual needs and addressing these

  • Conducting business reviews using CRM programs.

  • Knowing your competition and strategizing accordingly.

 

Requirement: 

  • Minimum Bachelor’s degree in Administration or related field./span>

  • A minimum of 3 years’ experience

  • Excellent interpersonal and communication skills

  • Proficiency in English, Hindi and Marathi expected. Any other additional language is advantageous

  • Proficient in all Microsoft applications

  • A team player with leadership skills

  • Maintain a positive attitude focused on customer satisfaction

 

 

 

 

Executive Assistant

Executive Assistant  (Positions – 1) 

Location: Karve Road, Pune 

Qualification: Degree, Certification or Diploma in Secretarial Subjects or PA Subject is a plus 

Experience Level: Work experience of at least 1 year as an Executive Assistant, Personal Assistant or similar role

 

Responsibilities:  

  • Act as the point of contact among executives, employees, clients and other external partners

  • Manage information flow in a timely and accurate manner

  • Help CEO prepare for meetings, travel

  • Manage executives’ calendars and set up meetings

  • Make travel and accommodation arrangements

  • Rack daily expenses and prepare weekly, monthly or quarterly, yearly reports

  • Oversee the performance of other clerical staff

  • Act as an office manager by keeping up with office supply inventory

  • Format information for internal and external communication – memos, emails, presentations, reports

  • Take minutes during meetings

  • Screen and direct phone calls and distribute correspondence

  • Organize and maintain the office filing system

 

Requirement: 

  • Work experience of at least 1 year as an Executive Assistant, Personal Assistant or similar role

  • Excellent MS Office knowledge

  • Excellent at follow-ups

  • Good at documentation

  • Familiarity with office gadgets and applications (e.g. e-calendars and copy machines)

  • Excellent verbal and written communications skills – Hindi, Marathi and English

  • Discretion and confidentiality

  • Minimum Bachelor’s degree

  • Degree, certification or diploma in secretarial subjects or PA subject is a plus

  • Should not be living more than 45 minutes away from Karve Road, Pune

 

 

 

 

Project Manager – FMS

Project Manager – FMS  (Positions – 1) 

Location: Navi Mumbai / Mumbai  

Qualification: Diploma/ Degree from Engineering or Graduation from Computers field 

Certification: PMP or equivalent with minimum 2 years of relevant experience is must 

Experience Level: 5 + Year for Diploma or 3+ Year for Degree from Engineering or Graduation from Computers field

 

Job Description: 

 

  • Coordinate internal resources and third parties/vendors for the flawless execution of project and services

  • Ensure that all service transition are done, are delivered on-time, within scope

  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

  • Ensure resource availability and allocation

  • Develop a detailed project plan to monitor and track progress

  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques

  • Measure project performance using appropriate tools and techniques

  • Report and escalate to management as needed

  • Manage the relationship with the client and all stakeholders

  • Perform risk management to minimize project risks

  • Establish and maintain relationships with third parties/vendors

  • Create and maintain comprehensive project documentation

  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project

  • Proven working experience in services project management

  • Excellent client-facing and internal communication skills

  • Excellent written and verbal communication skills

  • Solid organizational skills including attention to detail and multitasking skills

  • Experience in the IT support desk tools will be added advantage

 

 

 

 

Team Leader – FMS

Team Leader – FMS  (Positions – 3) 

Location: Navi Mumbai / Mumbai 

Qualification: Diploma/ Degree from Engineering or Graduation from Computers field

Certification: ITIL V3 with minimum 2 years of relevant experience is must

Experience Level: 4 + Year for Diploma or 2+ Year for Degree from Engineering or Graduation from Computers field

 

Job Description: 

  • Responsible for the day-to-day activities and guidance of their team members.

  • Sets targets, implement guidelines, and assist with any issues the employees may have.

  • Team leader has to ensure that all members understand the team’s objectives and work together to achieve it.

  • Constant monitoring team for performance improvement & to meet goal, ensures goals are specific, measurable, achievable, realistic, and timely.

  • Should foster a cohesive, creative, and comfortable working environment, mediating any interpersonal issues within the team.

  • Should provide leadership and direction where necessary.

  • Should know about team strategies, working with remote teams, using technology, workplace diversity, management styles, mediation, macro, and micro-management.

  • Be knowledgeable about each team members job role

  • Experience in the IT support desk tools will be added advantage

 

 

 

 

Zonal Coordinators – FMS

Zonal Coordinators – FMS  (Positions – 3) 

Location: Navi Mumbai / Mumbai 

Qualification: Any Graduation from Computers field 

Certification: Any Microsoft / Cisco/ other professional certification will have added advantage 

Experience Level: 2 + Year for Diploma or 1+ Year for Degree from Engineering or Graduation from Computers field

 

Job Description: 

  • Strong analytical and problem-solving skills.

  • Excellent verbal and written communication skills.

  • interact effectively with people of diverse backgrounds

  • Strong inter-personal and networking skills to interact in a friendly, emphatic, and professional manner.

  • Self-motivated, solution and detail oriented with an ability to prioritize.

  • Strategize & prioritize effectively to accomplish multiple tasks

  • Analyse, propose and implement new process

  • Problem solving in low voltage integrated security management systems

  • Manage complex enterprise security management system

  • Experience in the IT support desk tools will be added advantage

 

 

 

User Management Team – FMS

User Management Team – FMS  (Positions – 2) 

Location: Navi Mumbai / Mumbai

Qualification: Diploma, Degree from Engineering or Graduation from Computers field

Certification: Any Microsoft / Cisco/ other professional certification will have added advantage

Experience Level: 2 + Year for Diploma or 1+ Year for Degree from Engineering or Graduation from Computers field

 

Job Description: 

 

  • Receive Calls/incidents through Phone, Web, Email or Chat .

  • Log incidents in ticketing tools and share the ticket number with the user

  • Route incidents between team and Follow till closure, experience of customer handling.

  • Provide support based on SOP's.

  • Basic knowledge of email, office automation package usage, Window’s Desktop OS, Antivirus software, MS office, messaging client (Lotus Notes, Outlook, web-client, thunderbird etc)

  • Call Logging, Tracking, Follow-up and Closure of calls. • Generation of Reports

  • Actively participating in ticket management - Good Knowledge on Ticketing

  • Previous experience in the areas of engineer scheduling and/or ticket management is preferred.

  • Very Good English communications and telephony skills.

  • Able to work under own initiative.

  • Experience in the IT support desk tools will be added advantage 

 

 

 

Technical Support Engineer- (L2)-FMS

Technical Support Engineer (L2)-FMS- (Positions – 4) 

Location: Navi Mumbai / Mumbai

Qualification: Diploma, Degree, or B Tech from Engineering or Graduation from Computers field

Certification: MCSA

Experience Level: 4 + Year for Diploma or 3 + Year for Degree from Engineering or Graduation from Computers field

 

Job Description: 

  

  • Troubleshooting & fixing desktop / laptop OS, e-mail client, printer / scanner, print queue related L2 level issues

  • Creating OS images to reduce the OS deployment time

  • Problem solving Capability in IBM, HP and Dell and other vendors laptop/ desktop/ Printer Hardware

  • Escalation handling

  • Desktop /Laptop Inventory management

  • Coordinating with Asset tracker for maintenance of Asset Management

  • Mentoring FMSs teams unresolved issues

  • Leading the FMS Team in absence of Team Leader

  • Ability to quickly analyze & diagnose technical problems

  • Independently generates solutions based on analytical, technical skills and business

  • knowledge Mentor and train other team members

  • Problem determination and resolution within SLA's

  • Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations

  • Ability to acquire; new skills & keep them updated

  • Work with Local & Global Teams

  • Proactive and clear communication skills

  • Quality and Process Knowledge

  • Should be good in client communication skills

  • Experience in the IT support desk tools will be added advantage

 

 

 

 

Technical Support Engineer- (L1)-FMS

Technical Support Engineer (L1)-FMS- (Positions – 15) 

Location: Navi Mumbai / Mumbai

Qualification: Diploma or Degree from Engineering or Graduation from Computers field

Certification: MCSA

Experience Level: 2 + Year for Diploma or 1+ Year for Degree from Engineering or Graduation from Computers field

 

Job Description: 

 

  • Basic troubleshooting knowledge in Desktops and Laptops with Software.

  • Should know about the SLA and its criticality

  • Good Emailing Skills with knowledge of using Outlook

  • Should have basic understanding of how Windows and Linux environment work

  • Observe and Alert Threshold Violations

  • Monitoring and Incident Management

  • Be able to observe and report Incidents with in the SLA

  • Follow escalation process

  • Attentive and Vigilant in observing incidents through various monitoring tools

  • Able to Multi task.

  • Handle multiple support tickets at the same time.

  • Desktop Support & Helpdesk Support

  • Complete Knowledge of Desktop Support (Desktops, Laptops & Printers)

  • Handle IT Incidents and Tickets

  • Should have adequate Customer Handling Skills over the phone and onsite.

  • Experience in the IT support desk tools will be added advantage

 

 

 

 

 

 

 

IT Service Desk Engineer – FMS

$   IT SERVICE DESK ENGINEER – FMS –  (Positions – 6)

Location: Navi Mumbai / Mumbai

QualificationAny Graduation from Computers field 

Certification: Any Microsoft / Cisco/ other professional certification will have added advantage 

Experience Level: 2 + Year experience of IT infrastructure support 

 

Principal Duties and Responsibilities:

  •          Receive Calls/incidents through Phone, Web, Email or Chat .

    ·         Log incidents in ticketing tools and share the ticket number with the user

    ·         Route incidents between team and Follow till closure, experience of customer handling.

    ·         Provide First Level troubleshooting based on SOP's.

    ·         Basic knowledge of email, office automation package usage, Window’s Desktop OS, Antivirus software, MS office, messaging client (Lotus Notes, Outlook, web-client, thunderbird etc)

    ·         Call Logging, Tracking, Follow-up and Closure of calls. • Generation of Reports

    ·         Actively participating in ticket management - Good Knowledge on Ticketing

    ·         Good Knowledge on Resource management/ Roster Management - SLA Management Reporting, good knowledge on MS excel

    ·         Previous experience in the areas of engineer scheduling and/or ticket management is preferred.

    ·         Very Good English communications and telephony skills.

    ·         Able to work under own initiative.

    ·         Experience in the IT support desk tools will be added advantage

 

 

Digital Marketing and Sales Representative

Digital Marketing and Sales Representative (POSITIONS – 2)

Job Responsibilities  -

  • Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Design, build and maintain our social media presence
  • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Brainstorm new and creative growth strategies
  • Plan, execute, and measure experiments and conversion tests
  • Collaborate with internal teams to create landing pages and optimize user experience
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Instrument conversion points and optimize user funnels
  • Collaborate with agencies and other vendor partners
  • Evaluate emerging technologies.
  • Provide thought leadership and perspective for adoption where appropriate
  • Handling e-commerce front

Profile Requirements -

  • BS/MS degree in marketing or a related field Proven working experience in digital marketing
  • Command over English language is must and should be excellent in writing
  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate Experience in optimizing landing pages and user funnels
  • Experience with A/B and multivariate experiments Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
  • Working knowledge of ad serving tools (e.g., DART, Atlas)
  • Experience in setting up and optimizing Google Adwords campaigns
  • Working knowledge of HTML, CSS, and JavaScript development and constraints
  • Strong analytical skills and data-driven thinking
  • Up-to-date with the latest trends and best practices in online marketing and measurement

Fresher Salary – INR 15,000 +  Per Month

Experienced Salary – INR 20,000+ Per Month or as per industry standards

Experience –Fresher/Experienced

Location –Pune

 

 

Computer Hardware Channel Sales Executive

Job Position – Computer Hardware Channel Sales Executive

Eligibility: Min. Diploma / Graduate in any stream or Masters in any stream but with technical certification from reputed IT institutes.

Company Background: Sujata Computers Pvt Ltd is a regional distributor for multiple hardware vendors including Dell, HP, Lenovo, Samsung and other brands. Established in 1993, company now employs 125+ people and has branches in Pune, Mumbai and other places.

Job description:

o   Target setting and achieving targets on a monthly and annual basis. Quarterly incentive will be given by the company on target achievements.

o   Collaborate with purchase team and OEM’s marketing team

o   Maintain relationships with current clients and identify new prospects within the area you have been assigned

o   Possess a strong understanding of our products, our competition in the industry and positioning

o   Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement

o   Occasional tele-calling and field visits to client to establish relationship

Experience: Fresher / Experienced

Location: Pune

Fresher Salary: INR 25000 per month + allowances

Experienced Salary: Competitive as per industry standards

Number of positions:

Software Channel Sales Executive

Job Position – Software Channel Sales Executive

Eligibility: Min. Diploma / Graduate in any stream or Masters in any stream but with technical certification from reputed IT institutes.

Company Background: Sujata Computers Pvt Ltd is a regional distributor for multiple software publishers including Microsoft, Adobe, Quick Heal, Kaspersky and other brands. Established in 1993, company now employs 125+ people and has branches in Pune, Mumbai and other places having turnover of 100+ crores rupees.

Job description:

o   Target setting and achieving targets on a monthly and annual basis. Quarterly incentive will be given by the company on target achievements.

o   Collaborate with purchase team and OEM’s marketing team

o   Maintain relationships with current clients and identify new prospects within the area you have been assigned

o   Possess a strong understanding of our products, our competition in the industry and positioning

o   Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement

o   Occasional tele-calling and field visits to client to establish relationship

Experience: Fresher / Experienced

Location: Pune

Fresher Salary: Starting at INR 25000 per month + allowances

Experienced Salary: Competitive as per industry standards

Number of positions: 2

FMS Engineer

FMS Engineer (Positions – 5)

Location: Pune

Principal Duties and Responsibilities:

Facility Management Practice of IT Infrastructure

Principal Duties and Responsibilities:

  • Diagnoses problems and fully supports (installs, troubleshoots, configures and repairs) a variety of internal and third party applications and hardware for client workstations in for desktops, Operating Systems, Applications and Server-Storage
  • Addresses and resolves hardware, software and customer issues
  • Performs preventive maintenance; tests and repairs equipment
  • Evaluates system configuration and software to ensure effective use of hardware resources. Also for asset management
  • Responsible for imaging and software installs on end user devices
  • Performs data and/or application backup and verification as necessary
  • Identifies network issues as it relates to end user device
  • Assists in testing applications, service packs, and patches prior to corporate wide release
  • Frequently develops new or improves existing processes for supporting systems, escalations, engagement and project management
  • Provides positive customer experience with each customer interaction

Required Qualifications:

  • 1+ years of relevant experience or equivalent combination of education and work experience
  • Strong troubleshooting skills
  • Strong communication skills
  • Intellectual curiosity and desire to learn new technologies
  • Strong customer service skills required due to heavy interaction with internal and external clients

Preferred/Nice to Have:

  • Experience installing and configuring both hardware and basic desktop software
  • Experience performing analytical and technical tasks on PC & Server systems
  • Working knowledge with Windows 7/8 and/or Windows 10, Linux
  • Experience with Microsoft Operating Systems and Mailing client & Server Systems
  • Good understanding of the fundamentals of network and desktop administration, installations, upgrades, techniques, tools, materials, and equipment
  • Experience providing “hands-on” end user support in a large corporate environment
  • Should able to complete the partner certifications required / assigned in timely manner

 

 

Network & IT Security Engineer

Network & IT Security Engineer (Positions – 2)

Location: Pune

Principal Duties and Responsibilities:

PreSales & PostSales Practice

  • Design and deploy County LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware as per customer’s requirement.
  • Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
  • Oversee new and existing equipment, hardware, and software upgrades.
  • Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
  • Design, implement, and maintain VOIP phone system to include phone servers, phones, and faxes
  • Design, implement, and maintain Audio/Video systems
  • Strong technical and subject matter expertise in at least four or more of the following security specialties:
  1. UTM / Firewall: Juniper, Cisco, Palo Alto, Checkpoint, Fortinet
  2. VPN - IPSEC ,SSL VPN: Juniper, F5 , Cisco
  3. Content Filtering: Bluecoat, Websense, McAfee. Iron Port
  4. IPS: Juniper, Tipping Point, McAfee, Palo Alto
  5. Unified Thread Management (UTM)
  6. SIEM/SIM products
  7. AAA services: ACS, Radius, RSA
  8. Wan Accelerators: Riverbed, Juniper

Load Balancers: F5 BigIP LTM/GTM, Juniper

  • Network Security (multi-vendor) experience
  • Working knowledge and hands-on experience on Linux/Unix OS is desirable
  • Customer service experience – preferably in an Domestic / Global Operations center environment
  • Project delivery system knowledge
  • Ability to work days, evenings, and weekends as required; 24x7 support
  • Flexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements
  • Analytical thinker willing to “think outside the box” to resolve customer impacting situations on first contact, understand customer pain.
  • Ability to work with Operations and Engineering on the priority of issues in order to resolve the most urgent customer impacting issues first.
  • Aptitude and desire to learn advanced Network Security services.
  • Creative, flexible thinker who is willing to take initiative and share alternative solutions with peers and management.
  • Hands on experience on Vulnerability Scanning, Penetration Testing Tools will be additional advantage
  • Exceptional documentation and communication skills.
  • Ability to thrive in a fast paced, multi-cultural, customer-oriented environment
  • MS Office proficiency

Rresponsibilities:

Incident Resolution

  • Work on project execution & trouble tickets, support the operation of advanced Network Security Services and take escalations
  • Service Request – working of request for changes as per client requirements
  • Perform the minor changes as per define SoC process and work instructions
  • Be a Subject Matter Expert (SME) on few Products
  • Creation of Standard operation procedure
  • Attending client calls and other technical meetings

Change Management

  • Attending CAB meetings
  • Provide comprehensive maintenance plans for change management review and approval
  • Implement Complex Changes
  • Creating Root Cause Analysis (RCA)
  • Creating Client specific monthly reports

Security Performance Tuning

  • Identifying areas of Service Improvement Program (SIP) for key clients and reducing incidents
  • Review documentation Recognizes successful intrusions and compromises through review and analysis of relevant event detail information
  • Firewall and IPS/IDS policy tuning

Other functions

  • Work with Hardware/Software Vendors to resolve problems
  • Cross Train and mentor juniors
  • Participate in various Network and Security projects
  • Perform other duties as assigned
  • Should able to complete the partner certifications required / assigned in timely manner

Training and Certification Required:

CCNA, CCSA/SE, CCSP, CCIE, JNCIS-SEC, JNCIS-FWV, JNCIS-SSL, CEH certifications preferred

Experience: 2 to 5 years

Education:  Any Graduate

Technical and Other Skills: Knowledge of ITIL, ISO27K will be beneficial

 

 

Server Virtualization / Cloud Engineer

Server Virtualization / Cloud Engineer (Positions – 2)

Location: Pune

Principal Duties and Responsibilities:

PreSales & PostSales Practice

  • Participates with incident, problem, change and customer request management within the Windows and Virtualization domain of physical and cloud infrastructure
  • Knowledge of Windows Operating System support for 2008r2, 2012, 2012r2, and 2016
  • Knowledge of VMware ESX, VSAN, Virtual Center platforms, MS Azure, Office365 and AWS
  • Utilizes strong knowledge and experience in Microsoft Windows Administration: System Administration & troubleshooting Operating system; Clustering; and HCP/DNS/AD Management etc..
  • Knowledge of Linux Operating System support for Red Hat 5.x, 6.x, 7.x derivatives and other open source Operating Systems is added advantage.
  • Provides remediation of hardware issues with Servers and Storage products (DELL, HP, Lenovo..etc)
  • Recognizes, troubleshoots and remediates technical problems within acceptable service levels
  • Participates in root-cause analysis of technical incidents and problem management
  • Participates in process and technical improvements to the IT environments and overall customer experience 
  • Monitors overall performance to proactively identify potential issues and tune appropriately
  • Coordinates installation and maintenance of software/hardware and ensures compatibility
  • Identifies systemic problems within the enterprise and develops/rolls out solutions to drive down instability
  • Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions
  • Mentors/Coaches less experienced staff; shares best practices with other team members
  • Should able to work on turnkey projects anywhere in India
  • Travelling to customer site local, domestic & overseas as required.

 

Required Qualifications :

  • Bachelor’s degree in Computer Science, Systems Engineering or related discipline with 3 to 5+ years of experience 
  • For Master’s degree with 2 to 3+ years related experience; or equivalent work experience
  • Strong knowledge & hands on experience in Virtualization: VMware ESXi, vCenter, vMotion, DRS, HA, Azure, AWS & Microsoft Servers
  • Experience supporting complex hybrid cloud deployments architectures
  • Experience supporting Microsoft technologies in a highly available environment, with knowledge of MS Clustering technologies
  • Strong knowledge & experience in Performance Management
  • Experience in Disaster Recovery practices
  • Knowledgeable with Networking & Storage concepts (SAN/NAS)
  • Knowledge in Server, Storage, Virtualization
  • Knowledge on Cloud Technologies: Private, Public, Hybrid
  • Knowledge on ITIL process
  • Open to work weekends and occasional nights
  • Exceptional communication skills who is customer-focused
  • Self-motivated and able to deliver results in a fast-paced environment
  • Team player who is willing to work with many cross functional teams in a complex large environment

Preferred/Nice to Have:

  • Scripting knowledge: able to generate reports through scripting; and ability to automate tasks to gain operational efficiencies
  • ITIL certified
  • Windows and or VMware certification
  • VMware Virtualization support experience with Vrealize suite (vROPS,VRA), VSAN, NSX
  • Experience supporting virtual environments built upon hyper-converged hardware platforms (VxRail, VXrack)
  • Experience with general support mode for MS Azure
  • Experience supporting Pivotal Cloud Foundry
  • Should able to complete the partner certifications required / assigned in timely manner.

 

 

Desktop & Networking Support Engineer

Job Description:

  • Installing, Managing & troubleshooting the operating system Windows XP,7,8,8.1 and 10.
  • Configuring and troubleshooting the Microsoft outlook & Outlook Express.
  • Installation of Printers and Network Printers.
  • Troubleshooting of Desktops, Laptops and Printers.
  • Providing remote support to user through VNC, Team Viewer.
  • Resolving local network issues.
  • Handling around hundred users at site.
  • Creation of Patch Cables.
  • Maintenance and troubleshooting of application software’s.
  • Installing, Configuring and Managing Anti-virus & its update Patches.
  • Take Daily Backup & Restore.
  • Creating Maintaining Hardware and software related record.
  • Coordinating with vendors.

Job Type: Full-time

Salary: Starting From ₹8,000/month

Location: Pune, Maharashtra

Required Experience: Freshers as well as experienced

Required License or Certification: Hardware & Networking

Required Education: Minimum Diploma

Required Language: Hindi, English. Marathi would be advantageous.


 

Sales Engineer | Firewall

Job position: Sales Engineer – Firewall

Eligibility: Min. Diploma / Graduate in any stream / Masters in any stream but with technical certification from reputed IT institutes.

Background: Sujata Computers Pvt Ltd is a regional distributor for Fortinet, Sonicwall and a partner of Cyberoam and Sophos.

Job description:

  • Demonstration and configuration of Firewall. Candidate should be technically sound.
  • Co-ordinating with Fortinet, Sonicwall representative
  • Client visits for deploying Fortinet and UTM solutions
  • Should be ready to travel
  • Training will be provided
  • Should be good in regional language and English
  • Should be ready for pre-sales or sales activity of firewall, if required.

Experience: Fresher

Location: Pune

Fresher Salary: INR 25000 per month + allowances

Experienced Salary: Starting from INR 40000 per month + allowances

Number of positions: 1 each location

 

Technical Engineer Storage

Job Name: Technical Engineer – Storage / Data Backup Solutions

Min.Experience Required: 1 year relevant work experience

Job Description:

  • To provide Support for Storage Management services and product support for various backup and storage solutions.
  • The candidate should be familiar with either Veritas, IBM Tivoli, EMC or HP data backup and recovery solutions.
  • Storage Solutions across various customer accounts.
  • The candidate should also be familiar with the Virtualized Storage concepts and able to perform administrative tasks from VCenter related to storage.
  • Maintain and manage various storage solutions
  • Provide technical support, guidance and direction for products supported.
  • Analyze and resolve escalated problems.
  • Ensure integrity of supported environment.
  • Actively and pre- emptively determine possible faults and causes by the execution of pre- determined health and operational checks.
  • Manage and resolve problems identified by sys admins or monitoring software.
  • Work with change and problem management tools.
  • Hardware / software fault detection and vendor liaison.
  • Liaise with customer accounts as required.
  • Analyze and resolve escalated problems within target.
  • Investigate, identify and document proposals that will improve application recoverability.
  • Document and implement changes to technical standards as required.
  • Change and problem management targets are exceeded.
  • Ensure that customer satisfactory levels are exceeded.
  • Has applied knowledge in the Administration of any, HP/ Lenovo / Dell / EMC systems in a Mid-size-large commercial environments.
  • Has applied knowledge of SAN, and various Storage products - Namely on EMC, HP or Dell.
  • Provide recommendations to improve the SAN infrastructure, and address/ lead critical issues and root cause analysis.
  • Proven track record in the implementation and execution of documented support processes and can direct others in same.
  • Has applied knowledge in the administration of Windows and Linux systems.

Min. Salary: INR 30,000 or as per capability

Number Of Openings: 2

Location: Pune

 

CEO - Software Development Division

Job Name: CEO - Software Development Division

Min.Experience Required: 4 + years

Job Description:

  • Our minimum experience is 2+ years because we want candidate to be passionate and fearless about the software development work.
  • New entity to be formed under Sujata.
  • Should be passionate about application development.
  • Should have sound knowledge about either Microsoft Technologies or Open Source Technologies.
  • Should have capability to recruit and train people.
  • Should be good at documentation.
  • Should have proficiency over English and any other regional language.
  • Should be willing to become entrepreneur.
  • It would be advantageous if candidate has worked either of these countries - US, Singapore and UK.
  • Should be able to expand business overseas.
  • Should have no problem in occasional traveling.

Salary: 50% salary - 50% Profit sharing from the projects.

Min. Salary: INR 1,00,000. Negotiable

Number Of Openings: 1

Location: Pune


Human Resource Manager

Job Name: Human Resource Manager

Min.Experience Required: Experienced as well as fresher are encouraged to apply.

Job Description:

  • Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures;
  • promoting equality and diversity as part of the culture of the organization;
  • liaising with a wide range of people involved in policy areas such as staff performance and health and safety;
  • recruiting staff - this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates;
  • developing and implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management;
  • preparing staff handbooks;
  • advising on pay and other remuneration issues, including promotion and benefits;
  • undertaking regular salary reviews;
  • negotiating with staff and their representatives (for example, trade union officials) on issues relating to pay and conditions;
  • administering payroll and maintaining employee records;
  • interpreting and advising on employment law;
  • dealing with grievances and implementing disciplinary procedures;
  • developing with line managers HR planning strategies which consider immediate and long-term staff requirements;
  • planning, and sometimes delivering, training - including inductions for new staff;
  • analyzing training needs in conjunction with departmental managers.

Salary: Competitive

Education Qualification: MBA-HR or any other HR course degree holder

Location: Pune


 

 

 

 

 

 

Contact Us

Email: [email protected]

India: +91-20-40100300

US: +1-7323195103